Bug 6999 - Mserver5 crashes on start: debug info
Summary: Mserver5 crashes on start: debug info
Status: NEW
Alias: None
Product: SQL
Classification: Unclassified
Component: all (show other bugs)
Version: 11.29.7 (Mar2018-SP1)
Hardware: Other Windows
: Normal critical
Assignee: SQL devs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-10-19 17:33 CEST by Manuel
Modified: 2020-11-24 16:49 CET (History)
2 users (show)



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Description Manuel 2020-10-19 17:33:13 CEST
User-Agent:       Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
Build Identifier: 

I have an instance of a db farm causing mserver5 to crash immediately with exit status -1073741819. As far as I can tell no information is logged anywhere. I tried adding --trace option, but that seems to have no effect. Anything else I can try to understand what the issue is ?



Reproducible: Always

Steps to Reproduce:
N/A DB farm contains client data.
Comment 1 Pedro Ferreira 2020-10-19 18:39:16 CEST
Hello Manuel,

You are using a very old version of MonetDB, can you try to upgrade it first? If not, can you send a core dump? So we can analyze it?
Comment 2 Ying Zhang cwiconfidential 2020-10-19 18:46:08 CEST
Hai Manuel,

We no longer support Mar2018-SP1.  The best you can do is to upgrade to the most recent version Oct2020 and rebuild your database from scratch => for older versions like this, starting with a fresh database is safer than following the upgrade path.
Comment 3 Manuel 2020-10-20 10:10:12 CEST
I understand I am using an older version of monetdb (updating monetdb is very expensive for us), I was wandering if there is a way I can get more information on what the cause of the issue is, and how the database got corrupted in the first place.
Comment 4 Sjoerd Mullender cwiconfidential 2020-11-24 16:49:23 CET
This looks like an error from Windows.  Have you tried Google to find the error?  Try searching for "windows -1073741819".  That gave some intriguing hits.  And it points to problems that have nothing to do with MonetDB...